Step 1
Choose the right test
You choose the test that best fits your needs and see from the start what sample is required, how long the process takes, and what comes next.
How it works
From choosing the right test to the final report, the path stays clear.
The experience is designed so each stage explains clearly what comes next: test selection, sample collection, laboratory analysis, and a result with a clear next step.
4 steps
The process in four clear steps.
Each stage explains clearly what you do, what follows next, and when the laboratory takes over.
Step 2
Receive the right instructions
Before you move forward, you know clearly what is needed for collection, preparation, or the appointment, so there is no uncertainty.
Step 3
Complete sample collection
Collection follows the test instructions and from there the sample or appointment moves smoothly into the next stage of the laboratory process.
Step 4
Receive the result and next step
Once analysis is complete, the result is delivered with clarity and a clear direction for the right next step.
What should be clear before you move forward.
Before the sample is sent or the appointment is completed, it should be clear what you need to do and what follows immediately after.
Collection instructions
Check whether the test is purchasable or appointment-oriented.
Review sample type, turnaround, and any preparation notes on the product page.
Follow the right CTA path: purchase, contact, or appointment.
If you already work with a provider, keep the result within that clinical context.
Mixed pathways
Unlike a purely genetic e-commerce flow, this platform must support both direct-buy and advisory journeys without confusing the user.
Provider-aware next steps
The result should end in something practical: follow-up, a related panel, or a clinician conversation that fits the goal.
After analysis
What to expect in the final result handoff.
The result should close the journey with a clear summary and a clear next step, not vague or fragmented information.
A clear summary of what was tested and in which wellness context.
A continuation into provider discussion, follow-up, or a related panel where needed.
Language that stays advisory rather than technically detached from the user.
Result access
Results should be delivered through a controlled path.
The language stays practical and calm: personal area, next step, and a doctor or provider connection where needed.
Popular path
Gut Health catalog
For symptom-led exploration starting from digestion or microbiome questions.
Open the catalogDirect panel
Nutrition Panel
For users who want a more direct move into a real product and sample expectation.
View the panelReady to move into the right test path?
If you already know what you need, jump straight into the catalog. If you want to review a more specific route first, continue into the right panel or category page.